21D Patient Story - Lisa

For many patients, the path to full mouth dental implants begins with frustration, doubt, and even mistrust. Lisa’s story is no different. After years of disappointing dental experiences that left her feeling misled and let down, she had almost given up hope of finding the right solution. That’s when she found 21D. From the very first appointment, she says things felt different:

“It didn’t feel like a dentist, it felt like family - like you were coming to visit your little sister or brother. That’s how you’re made to feel”

In this blog, we’ll be sharing Lisa’s journey, from past frustrations and confusion, to her decision to stay in the UK and the life-changing experience she found at 21D.

Struggles with Past Dental Experiences

Before coming to 21D, Lisa’s relationship with dentistry was filled with disappointment and frustration. She recalls being charged for treatments she later learned were unnecessary, leaving her feeling taken advantage of rather than cared for, "they tried to sell me gold teeth - I don’t want gold teeth!". This disconnect between what she wanted and what she was being offered created a lack of trust, and eventually, she stopped going to the dentist altogether.

Over time, her dental health declined, and the problems that had been ignored or mishandled grew more serious. Lisa admits this was the point where she realised something had to change. It was the beginning of her search for a more permanent, trustworthy solution.

The 21D Experience: Care That Feels Like Family

Like many people, Lisa looked into going abroad for her surgery. But, she explains, 21D kept coming up on her Facebook and one look at the five-star reviews, made it a “no-brainer”. It wasn’t just this consistency that led her to take that next step, but the sense of reassurance she felt from the very beginning, “Any questions, they were answered within the hour”.

After surgery, she says, she began using a water flosser and sonic toothbrush as advised by the team as part of her aftercare routine. When her gums began bleeding, she quickly reached out and within the hour, Dr. Vijay himself gave clear instructions: pause the routine, let the gums heal, and then gradually reintroduce it. For Lisa, this responsiveness stood out, especially after years of feeling left in the dark by previous dentists. “That’s what I like - you’re not left hanging and worrying”.

Lisa’s Advice to Others

For Lisa, the results of her full mouth dental implants were nothing short of life-changing. After years of struggling with her teeth and putting off treatment, she finally felt like herself again, “it just changes your life”. Smiling, eating, and speaking no longer came with worry or discomfort. Instead, Lisa could now enjoy moments that had once felt stressful or embarrassing.

Looking back on her journey, Lisa’s message to anyone considering full mouth dental implants is clear:

“Just go for it - you’ve got nothing to lose”

She knows first-hand how daunting the decision can feel, especially after years of hesitation or negative past experiences with dentists. But for her, the transition was worth every step. The support she received at 21D reassured her throughout the process, from answering questions so promptly to providing honest and candid guidance about whether implants were the right choice.

Her advice is not about rushing into treatment, but about trusting the process and finding the right team. And as her new smile shows, that decision gave her back not only her oral health, but a renewed passion for life.