Welcome to the 21D App Support page!
We’re here to help you get the most out of your 21D experience specifically on our app.
Need Help?
If you’re experiencing any issues with the app, have questions, or want to share feedback, our support team is ready to assist you.
You can reach us anytime at:
appsupport@21d.co.uk
When contacting us, please include:
- The email address linked to your 21D account
- A brief description of the issue
- The device and operating system you’re using (e.g., iPhone 14 / iOS 18.0)
- Screenshots (if relevant)
Common Topics
- Technical problems or bugs
- App performance or crash reports
- Feature requests and feedback
Response Time
We aim to respond to all support requests within 24–48 hours (Mon–Fri).
Thank you for using 21D - we appreciate your support and feedback as we continue improving the app!
We Are One Of The UK's Full Mouth Dental Implant Providers.
Company Disclosure:
21D, St Andrews House, Kelvin Close, Warrington, Cheshire WA3 7PB. Telephone 0800 0073199. 21D Clinical Limited trading as 21D is a credit broker not a lender and is authorised and regulated by the Financial Conduct Authority, 976995. Registered in England & Wales 09476584. Registered Address: St Andrews House, Kelvin Close, Warrington, Cheshire WA3 7PB.
Medenta Disclosure:
Where required by law, loans will be regulated by the Financial Conduct Authority and the Consumer Credit Act 1974. Medenta Finance Limited, authorised and regulated by the Financial Conduct Authority No: 715523. Registered in Scotland, No: SC276679. Registered address: 50 Lothian Road, Festival Square, Edinburgh, EH3 9WJ. Tel: 01691684175. Medenta act as a credit broker, not a lender and will introduce practices to V12 Retail Finance Limited for which Medenta will receive an introduction commission from Secure Trust Bank plc, V12 Retail Finance Limited’s parent company.V12 Retail Finance Limited is authorised and regulated by the Financial Conduct Authority. Registration number:679653. Registered office: Yorke House, Arleston Way, Solihull, B90 4LH. Correspondence address: 25-26 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ.
V12 Retail Finance Limited act as a credit broker, not a lender, and only offers credit products from Secure Trust Bank PLC for which they will receive a commission, the amount will vary depending on the amount of credit taken out but will not vary depending on the product chosen. Secure Trust Bank PLC trading as V12 Retail Finance is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550. Registered office: Yorke House, Arleston Way, Solihull, B90 4LH.
Terms and conditions apply. Written quotations are available on request from Secure Trust Bank PLC. Credit facilities are subject to status and affordability checks and only available to UK residents over the age of 18. Secure Trust Bank PLC reserves the right to decline any application. APR and repayment details are correct at time of publish.
Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority. Telephone calls are recorded for training and compliance purposes.